Privacy Policy
Effective Date: 25-01-2025
At SiteGalleria Pvt. Ltd. (also called "we", "us", or "Viral247"), your privacy and data security are very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information.
1. What We Do with Your Data
- For our own use (like managing our services and customer accounts).
- On behalf of our customers, who use our Viral247 platform.
- If we use your data for a customer, we only follow their instructions and never use it for anything else.
2. Whose Data Do We Collect?
- Our customers and their users
- People who visit our websites (like viral247.digital)
- People who subscribe to our emails
- Potential clients
- Business partners and their team members
3. How We Collect Your Data
- You use our service or connect your social media (e.g., Facebook, Google)
- You send us emails or messages
- You fill out forms (contact, demo request, newsletter sign-up)
- You visit our website (we collect cookies and usage info)
- You join our online groups (like Facebook)
4. What Data We Collect
- Your name, email, phone number, business info
- Payment info (e.g. last 4 digits of your card, UPI ID)
- Technical info (like IP address, browser type, device type)
- Messages you send to us
- Usage data (pages visited, time spent, links clicked)
5. Why We Use Your Data
- Provide and improve our service
- Manage your account and billing
- Respond to your messages and requests
- Share updates, promotions, or event info (you can opt out anytime)
- Comply with laws and legal requests
- Keep our platform safe and secure
6. Sharing Your Data
- We don’t sell your data. But we may share it with:
- Service providers (like payment processors or cloud storage)
- Legal advisors, auditors, etc.
- Apps you’ve linked (e.g., Facebook, Instagram)
- Government authorities if required by law
- In case of a business transfer (merger, sale, etc.)
7. Your Rights
- Access, update, or delete your personal data
- Ask us to stop processing your data
- Withdraw consent (if you gave it)
- Contact us at Viral247.digital@gmail.com for any requests. If you're in the EU, UK, or California, you have extra rights under your local laws.
8. How Long We Keep Your Data
- We keep your data as long as you use our services. We may also keep some data for legal or safety reasons.
9. International Data Transfers
- Your data may be stored or processed in other countries (like India). By using our services, you agree to this.
10. Children’s Privacy
- Our services are not for anyone under 18. If we find out we’ve collected data from someone under 18, we’ll delete it.
11. How We Protect Your Data
- We take strong security steps to protect your data. But no system is 100% secure, so we can’t guarantee full safety from hackers or leaks. If there’s a major breach, we’ll inform you right away.
12. Changes to This Policy
- We may update this policy when needed. If the changes are big, we’ll let you know. The latest version will always be available on our website.
13. Contact Us
- Have questions or want to request something? Email us at Viral247.digital@gmail.com.
Addendum to Section 4: What Data We Collect
- If you connect your Instagram account through our platform, we may collect additional data via Instagram Graph API:
- - Instagram Basic Data (`instagram_basic`): This includes your Instagram account's ID, username, profile picture, media content (such as photos, videos, and captions), and account type.
- - Instagram Comments (`instagram_comment`): This includes comments posted on your Instagram media (content you’ve shared), allowing us to display, respond to, or manage these comments on your behalf.
- We access only the data necessary to provide the services you choose and never use it for any unrelated purposes.
Addendum to Section 5: Why We Use Your Data
- We use Instagram-related data to:
- - Display your Instagram content on your connected platforms.
- - Help you manage interactions such as viewing and replying to comments through our dashboard.
- - Improve our analytics features related to your Instagram account’s engagement.
Addendum to Section 6: Sharing Your Data
- Instagram data obtained via `instagram_basic` and `instagram_comment` is not shared with third parties unless:
- - You’ve explicitly requested or authorized such sharing.
- - It’s necessary for us to deliver features through integrated third-party tools (with data protection agreements in place).
- - We are required to do so by law.